Frequently Asked Questions
Everything you need to know about shopping with COMMONERS.
What is the COMMONERS return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply use our online portal to initiate your return or exchange.
How long does shipping typically take?
Standard shipping takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality organic cotton, recycled polyester, and linen to ensure our garments are as kind to the planet as they are to your skin.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, contemporary fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.